Refund Policy
At AGS Healing, we value your trust and satisfaction. Please take a moment to review our refund policy to understand how we handle returns and refunds for the products you purchase through our affiliate eCommerce platform.
1. Our Role as an Affiliate
AGS Healing is an affiliate eCommerce website. This means we promote products sold by third-party vendors. Purchases are completed on the vendor’s website, and they are responsible for shipping, returns, and refunds.
2. Refund Eligibility
If you are unhappy with a product or need a refund, please follow these steps:
- Refer to the refund policy of the vendor where the product was purchased.
- Contact the vendor directly for returns or refunds.
AGS Healing does not process refunds directly, as the transaction is completed on the vendor’s platform.
3. Steps to Request a Refund
- Locate your purchase confirmation email or receipt from the vendor.
- Visit the vendor’s website and review their return and refund policy.
- Follow the instructions provided by the vendor to initiate a return or refund.
4. Our Support
If you experience issues or have trouble reaching the vendor, you can contact us for guidance. While we cannot process refunds ourselves, we are happy to assist you in connecting with the vendor.
5. Refund Timelines
Refund timelines depend on the vendor’s policies. We recommend reviewing their terms during purchase to understand how long it may take to process your refund.
6. Important Notes
- Refunds are subject to the vendor’s terms and conditions.
- Some products may not be eligible for refunds (e.g., digital downloads or personalized items).
- Ensure you meet the vendor’s requirements, such as returning items in their original condition.
Contact Us
For any questions or assistance, feel free to contact AGS Healing at support@agshealing.com. We’re here to support you!
